Shipping Policy – Artixtra

Last Updated: 06-02-2026

At Artixtra, we strive to deliver high-quality art supplies to our customers in a safe and timely manner. This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volume or unforeseen delays, shipments may be delayed slightly. Customers will be notified accordingly.

Shipping Locations

We currently ship across India.
For bulk orders or special delivery requests, customers may contact us directly before placing an order.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Order size and weight
  • Delivery location
  • Shipping method selected

Any applicable shipping charges will be clearly displayed before payment.

Estimated Delivery Time

Estimated delivery time depends on your location and courier partner:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Delivery timelines are approximate and may vary due to courier or regional conditions.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor your shipment until delivery.

Packaging

All Artixtra products are carefully packed to ensure they reach you in perfect condition. We use secure packaging materials to protect canvas and wooden products during transit.

Delivery Issues

If your order is delayed, damaged, or missing upon delivery, please contact us within 48 hours of receiving the order so we can assist you promptly.

Incorrect Address

Please ensure that your shipping address and contact details are correct at the time of placing an order. Artixtra is not responsible for delivery issues caused by incorrect or incomplete address information.

Changes to This Policy

Artixtra reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact Us

For any shipping-related questions or assistance, please contact us:

Artixtra
📧 Email: info@artixtra.com
📞 Phone: +91-8850394836